Trevor A. Dawes and Russell Michalak

👋Welcome to Inclusive Knowledge Solutions


About Inclusive Knowledge Solutions

Welcome to Inclusive Knowledge Solutions, your trusted partner in transforming higher education institutions into equitable, inclusive, and dynamic environments. Founded by experts Trevor A. Dawes and Russell Michalak, our mission is to dismantle toxic academic cultures and foster communities of growth and innovation. We offer tailored solutions that prioritize diversity, equity, and inclusion, ensuring that your institution thrives in today’s competitive landscape.

At Inclusive Knowledge Solutions, we believe that academic organizations should be spaces where knowledge, collaboration, and respect are paramount. Our services are designed to empower institutions by enhancing libraries, providing leadership training, supporting organizational learning, and offering comprehensive equity, diversity, and inclusion education. We are committed to driving positive change, ensuring that every voice within your organization is heard and valued.

Meet Our Founders:

Trevor A. Dawes brings over 20 years of experience in higher education and library management. As a renowned expert in leadership and diversity, Trevor consults with library organizations and facilitates workshops to improve the skills and competencies of librarians and library workers. His commitment to professional development has made him a leading figure in enhancing institutional effectiveness across the academic sector.

Russell Michalak specializes in artificial intelligence, library leadership, and project management. With over two decades of experience in special and academic libraries, Russell has dedicated his career to empowering people within these spaces. He has led teams in implementing innovative tools and developing professional development programs that prioritize the growth and well-being of individuals. Russell’s expertise lies in transforming library operations into environments where respect, excellence, and empowerment are not just values but lived experiences for both staff and patrons. His work ensures that academic libraries become centers of human connection and collaboration.

Why Choose Inclusive Knowledge Solutions?

  • Library Enhancements: Transform your library into a hub of innovation and learning.
  • Leadership Training: Develop leaders who can drive positive change within your institution.
  • Organizational Learning: Foster a culture of continuous improvement and collaboration.
  • Equity, Diversity, and Inclusion Education: Build a truly inclusive environment where everyone can thrive.

Transform Your Institution Today

Trevor A. Dawes and Russell Michalak are dedicated to creating academic environments where growth, collaboration, and respect are at the forefront. Partner with Inclusive Knowledge Solutions to transform your institution into a place where every individual can succeed. Contact us today to learn how we can help your organization achieve its goals.


Join the Inclusive Knowledge Solutions Community

Stay ahead in the rapidly evolving landscape of higher education with the latest insights from Trevor A. Dawes and Russell Michalak. Whether it's about dismantling toxic cultures, enhancing leadership capabilities, or fostering inclusive academic environments, our newsletter is your go-to resource. Click the link below to sign up for our newsletter.


Blogs/Podcasts

When Process Fails: The Human Impact of Abrupt Layoffs

The recent wave of terminations within the federal workforce has sent shockwaves through countless households across the nation. Employees, many with years of dedicated service, have been dismissed abruptly—without cause, without notice, and without the due process traditionally afforded to civil servants. This isn't a debate about the necessity of organizational efficiency or the merits of a lean government structure; rather, it's a profound concern about the erosion of fundamental procedural safeguards and the devastating personal toll on those affected.

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Inclusive Leadership in Academic Libraries: Leading Through Problem-Solving

Leadership in academic libraries is evolving. Traditional top-down models are giving way to more inclusive, problem-led approaches that emphasize collaboration, adaptability, and shared expertise. This shift aligns with the needs of today’s academic librarians, who must navigate complex institutional structures, advocate for resources, and innovate in response to emerging challenges.

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Bridging Expertise and Organizational Culture: Libraries as Leaders in AI Literacy

The question of whether libraries can effectively teach AI literacy and ethics, despite internal organizational challenges, reflects a broader misunderstanding of the distinction between institutional culture and professional expertise. While some libraries—like many organizations—grapple with workplace dynamics that can be less than ideal, this does not diminish the knowledge, dedication, and ethical commitment of library professionals. In fact, it is precisely in these challenging environments that AI literacy and ethics become even more crucial.

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Building Equity Brick by Brick: Sustaining DEI in Academic Libraries Amid Uncertainty

The recent rollback of Diversity, Equity, and Inclusion (DEI) programs in higher education, as detailed by The Chronicle of Higher Education (link), has left many librarians and educators grappling with how to continue this vital work. As Ruha Benjamin reminds us in Viral Justice, progress is often found in small, intentional acts that ripple outward, shaping a more just and equitable world. Even without formal DEI programs, academic libraries can serve as catalysts for change by embracing incremental, sustainable actions that uphold diversity, equity, and inclusion.

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Why Organizational Culture is Equally, If Not More, Important Than Strategy

In the words of Peter Drucker, "Culture eats strategy for breakfast." This succinct yet profound observation highlights a truth that is often overlooked: no matter how well-designed your strategy is, it will falter in the face of a toxic or misaligned organizational culture. Strategy provides the roadmap to success, but culture propels the organization forward. Without a healthy culture, employees are unlikely to feel connected to the mission and vision, and the organization’s potential will remain unrealized. 

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Becoming a Likeable Badass in Academic Librarianship

In academic librarianship, we wear many hats—leaders, collaborators, advocates, and sometimes mediators. How we navigate these roles often determines our success and the success of our libraries. But the question remains: how do we balance strength and warmth? How do we advocate for ourselves, our teams, and our libraries without alienating those we need to influence?

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Shared Leadership and Staying CALM in Academic Libraries: A Textbook Alternative Initiative

Academic libraries have always been at the forefront of addressing the inequities that exist within education. For me, this responsibility became personal when a student told me they were skipping meals to afford textbooks. Over the years, I’d heard similar stories from others—students sharing books, delaying purchases, or going without altogether. These choices weren’t just inconveniences; they were barriers to success.

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Intentional Communication: How AI Enhances Emotional Intelligence and Builds Relationships in Academic Libraries

Picture this: It’s a Tuesday morning, and your inbox is already overflowing. A faculty member has emailed to express frustration over the availability of library resources, a student has asked for last-minute research help, and a partner organization is waiting for a project update. Each of these interactions demands not just a response but thoughtful communication. But how do you manage this when your day is already packed? Enter AI, not as a replacement for your expertise, but as a partner in helping you communicate more intentionally.

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Surviving Holiday Parties in Toxic Library Workplaces

For many professionals, holiday parties are an opportunity to celebrate the season, connect with colleagues, and reflect on the year. But in some workplaces—especially those with toxic dynamics—these gatherings can feel more like a chore than a celebration. This is particularly true in environments where the workplace culture leans heavily on the narrative of being a “family.”

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Trust in the Workplace: Losing It, Rebuilding It, and Moving Forward

Trust is a cornerstone of effective collaboration, particularly in academic libraries where relationships underpin the institution’s ability to support teaching, learning, and research. Walter Gmelch, a renowned scholar on academic leadership, emphasizes that trust is not merely an abstract ideal—it’s an essential component of relational leadership and organizational success. Christopher Cox, in Compassionate Leadership: An Essential Approach Post-COVID, highlights how balancing empathy with accountability strengthens relationships and creates resilient workplace cultures. Together, these perspectives offer valuable guidance for navigating trust challenges.

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Words Matter: Creating Clear and Accessible Communication in Academic Libraries

When I first became director of the library, I quickly learned that managing a team with diverse needs and schedules was no small feat. Communication was everything—especially with our team of student workers, paraprofessionals, and professional librarians on varying contracts. I assumed that more information was better, so I packed every email and memo with detail, thinking it would empower the team. Instead, I was met with questions that reflected confusion, not clarity. Some staff felt overwhelmed; others weren’t sure what applied to them specifically.

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Creating an Inclusive Culture of Recognition and Performance in Academic Libraries

Academic libraries are unique spaces—centers of learning that prioritize steady, thoughtful support for students and faculty. While the work may not always be fast-paced, it’s certainly purposeful, with staff investing time and care to ensure resources are accessible, knowledge is shared, and community needs are met. However, in environments where the spotlight is often on users, the contributions of library staff can sometimes go unrecognized. Building a culture of appreciation, where team members feel valued for their work, is essential to creating a positive and inclusive library environment.

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Budget Crisis or Bad Management?

Many universities and colleges across the United States are facing budget challenges. In times of financial strain, leaders are faced with tough decisions. Unfortunately, some managers exploit budget crises to eliminate or demote employees they don’t prefer working with, using financial challenges as a convenient cover. This behavior, while perhaps disguised as “cost-saving” or “streamlining,” is unscrupulous and unprofessional, damaging morale, creating resentment, and ultimately hurting the organization.

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Failing Up: Ineffective Leaders in Organizations

It is not uncommon for us to bemoan the curious phenomenon known as "failing up." This term describes a situation in which individuals, despite being unsuccessful or ineffective in their current roles, continue to receive promotions and are entrusted with increasing levels of responsibility. It’s disconcerting but not uncommon, and it can have profound consequences for the organizations these individuals lead.

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7 Signs Your Team Member Feels Undervalued (And What You Can Do About It as a New Manager)

As a new manager, you’re stepping into a leadership role where you not only oversee your team’s work but also ensure that each member feels valued and supported. It’s essential to recognize when an employee may be underperforming because they feel undervalued. Drawing on ideas from Viral Justice by Ruha Benjamin, which emphasizes how small, often-overlooked actions contribute to systemic change, this post offers guidance on identifying when a team member feels undervalued—and, more importantly, what you can do about it to foster a more inclusive and engaged environment.

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7 Signs You’re Undervalued at Work: An Academic Librarian’s Perspective (And What to Do About It)

As academic librarians, we often find ourselves in roles that are critical to our institutions but not always fully recognized. Drawing on the ideas from Viral Justice by Ruha Benjamin, which emphasizes how hidden, often-overlooked actions contribute to systemic change, this post explores how to identify when you're being undervalued—and, crucially, what you can do about it.

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Ready to Transform Your Institution?

Contact us today to discuss how our inclusive knowledge solutions can benefit your higher education establishment.